Prana Guna
Delivery in Guntur · Mutluru, 522212

Legal

Terms of Service

Last updated: August 2026 · Prana Guna (PG Products)

1. Acceptance

By browsing or placing an order on this website, you agree to these Terms of Service and our Privacy Policy. If you do not agree, please do not use the website.

2. Products & pricing

  • Prices are listed in Indian Rupees (₹) and may change without prior notice.
  • Images are illustrative; actual colour, size or pack may vary slightly.
  • Availability of fresh vegetables, fruits and dairy depends on daily supply.
  • We may limit quantities per customer for fair distribution.

3. Orders

An order is a request to purchase. Confirmation may be done by phone/WhatsApp. We reserve the right to cancel orders due to stock issues, pricing errors, or incomplete address/phone details.

4. Payments

Accepted methods:

  • Cash on Delivery (COD) — pay when you receive the order
  • UPI — pay on delivery confirmation as shared by our team

5. Delivery

  • Delivery fee of ₹40 applies on orders below ₹499.
  • Orders ₹499 and above get free delivery in serviceable areas around Guntur.
  • Please provide a correct phone number and landmark for smooth delivery.
  • See our Delivery Information page for more details.

6. Returns & quality

Perishable goods (vegetables, fruits, dairy, bakery) generally cannot be returned once accepted in good condition. If you receive damaged, spoiled or wrong items, contact us within a few hours of delivery with your order number and a photo — we will replace or refund as appropriate.

7. Customer responsibilities

  • Provide accurate delivery and contact information
  • Be available to receive perishable orders promptly
  • Do not misuse the website for fraudulent activity

8. Contact

For disputes or help: H.No.13-78, Mutluru, Vatticherukuru, Guntur, Pin 522212, Andhra Pradesh. · Phone 7995496705